meet the exceptional team from lexus | wodonga
We're pleased to introduce you to the friendly, professional and knowledgeable team at Lexus of Wodonga. Our team will ensure your experience at Lexus of Wodonga is welcoming and seamless, whether you're looking for the perfect Lexus or are having your Lexus serviced.
Dean Jacob - General Manager
Dean joined Lexus Wodonga in February 2009 and has established the dealership on his passion for the brand which has taken a strong hold on the market in recent years. Being a local border resident, he knows the passion and standards Lexus and their clients expect.
He has had extensive experience and having worked across all departments of the motor industry he is dedicated to driving the future of Lexus in being the market leader in guest experience in the Albury Wodonga region.
James Nelson - Sales Manager
James joined the Lexus team in 2015 and brought with him extensive knowledge and passion for the Lexus Brand.
James is committed to guaranteeing Lexus of Wodonga creates a warm and welcoming environment for all customers, ensuring they feel right at home each and every time they visit.
With a strong history in the motor industry, exceptional management skills and a focus on exceeding customer expectations James is an integral part of the Lexus team.
Russell Mitchell - Sales Professional
Russell joined our Lexus team in 2012 where he has proven to be an outstanding representative of our brand putting his passion for customer satisfaction as his number 1 priority.
Russell has been working in the motor industry for 22 years starting with a background of mechanics, he was a proven technician and was then moved into a customer service role where he found his ability to deliver on customer satisfaction at every touch point.
Russell truly knows the importance on building a strong relationship with his clients and we are sure you will leave not only as a client but as a friend too.
James Wingate - Business Manager
James enjoys working with our customers, and with a keen eye for business and over 10 years' experience in business management, James under stands the importance of matching the right finance product to the customers' needs.
As the Business Manager for Lexus of Wodonga, James helps tailor the most apprpriate, cost-effective Finance and Insurance options for his customers. Backed by its own finance company, Lexus has set the standard for prestige affodability and total focus for our customers from the time they take delivery until they trade their vehicle for a new one.
Dean Howard - Parts Manager
Dean has been a part of the Lexus Wodonga family since April 2008. During that time he has worked in a range of roles within the parts department.
Dean’s passion for the automotive industry has seen his ability go from strength to strength, along with his motivation to ensure our guests expectations are exceeded at every touch point we believe he is a valuable asset to our team.
Subsequently, in 2016 Dean was promoted to Parts Manager and continues to grow his understanding and expertise of the Lexus range of Genuine Parts.
Jason Lowe - Service Manager
Jason commenced his automotive apprenticeship with the Jacob Group after leaving St. Paul's Walla Wall in 1988. Upon completion of his qualifications he continued to work for Neville Jacob as a technician until being asked to used his knowledge of the product to work as a service advisor.
In this position, he was able to use the skills he developed as a technician to provide superior customer service to clients.
In September 1999, Jason was appointed Service Manager, during the following 10 years Jason has been dedicated to providing the excellence in service that Lexus demands. His commitment to Lexus clients is to ensure they are customers for life.
Murray Gibb - Service Advisor
Murray started in the motor trade in 1970 and has held roles such as Senior Service Technician and Service Manager throughout his extensive career.
in June 2009, Murray joined the Lexus Wodonga team as a Service Advisor. Murray takes pride in using all of his skills on a product that he loves, with customers that appreciate excellence in customer service. Being involved with Lexus and watching the model range grow is the pinnacle with in the Prestige market; and working for the Lexus brand renowned for reliability, standard inclusions, value for money and number one in customer service.
Murray has over 40 years of direct related product knowledge that he is proud to use to support Lexus and our valued customers.
Mark Sterk - Master Diagnostic Technician
Mark has been with the Jacob Group of Companies since 1998, both completing his apprenticeship in-house and attending many further Lexus Technical Training courses in both Melbourne and Sydney, to become the Master Diagnostic Technician and Workshop Foreman at Lexus Wodonga.
He grew up in Wodonga and was always interested in everything car-related, even doing both minor and major repairs to his own cars prior to the commencement of his Apprenticeship. Mark approaches every job with a highly professional and insightful attitude, treating every vehicle as if it belonged to the head of Lexus Australia. He is very passionate about his job and the Lexus product, always going that extra mile to exceed the customer's expectations regarding the quality of work done to their vehicle.
Mark's high levels of skill and aptitude show in the excellent quality of his workmanship, always ensuring that you, the customer, completely satisfied with the end product of your visit to Lexus Wodonga.